WHAT OUR CUSTOMER HAD TO SAY...

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  Tiffany

  Beautiful items and good quality, shipping is fast, customer service is great

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  Troy

  The machine arrived in excellent condition. OMTECH shipped all items quickly. There was a delay in receiving the laser, but that was on the freight company not OMTech. Thanks for the great service!

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  Dave C.

  Product arrived very well packaged with no damage. Followed the included instructions and it worked perfectly out of the box.

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  Anonymous

  First Cut/Engrave/Etch was working within 10 min's of setup. I do wish they would have added a pair of glasses in the kit. But, there isn't a problem not having them.

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  Jack W.

  So far, I'm loving this thing. At first I was a little intimidated by the instructions, but once I found that the hard part had already been done, it was just a matter of hooking it all up for operation. My only complaint is with the cheap, plastic fasteners you're supposed to use to hook up the water lines. Do yourself a favor and get some nice brass fittings. It will look much better and fit better as well. I had to play with some settings to get the photo where I wanted it, but once I read the booklet instructions, I was able to play with some additional settings after getting a good baseline. Still have much to learn in the way of cutting, but this is a great product!

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  Anonymous

  I am overly excited! This machine came in a well packed crate, no damaged at all. I did have to align mirrors which is a must from what I read. This well made machine has already produced plenty projects.

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  Eddie P.

  This laser arrived almost a week earlier than expected. That was great! It takes way longer to remove it from the crate and onto a suitable stand than it does to get it up and running. So far I am very happy with it and have been using it via its LAN connection. It promptly interfaces with its included RDWorks software and with the license of Lightburn software that I purchased. I recommend using Lightburn software. So far so good with this machine. I’m happy with this purchase.

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  Thomas S.

  Package came sooner than expected. This a heavy item but uncrating it two of us was able to lift it off of my pickup truck. Everything was well packed in the crate. I was able to connect everything up and start engraving/cutting right away. I did have some extras from the last engraver that I used. Everything worked right out of the box with minor adjustments.

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  Sharon

  I have had my machine for just under a year now and am very happy with it. It's definitely a learning curve if you are new to laser engraving/cutting but just do your research and join a few FB groups for support. I highly recommend upgrading the air assist on this machine and adding a 5200 water chiller.

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  Rock

  Came in perfect condition and had no problems setting it up. You will need to figure out a ventilation setup, and a better solution for air chiller. Overall happy with this purchase and glad I choose this one over the more expensive machines.

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  David B.

  For the money, you can't beat this laser. OMT was very responsive to my emails. Surprisingly good quality. I have been using this laser for a variety of projects, and it has performed flawlessly.

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  Marion F.

  This laser has been in use about 1 1/2 months. Worked flawlessly out of the crate and continues to do so. I cannot say how pleased I am with my purchase.